Privacy Policy

Resident Company Club LLC

113 University Place, 4th Floor, New York, NY 10003

Effective Date: July 9, 2025

Resident Company Club LLC (“Resident,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with us, including through our websites, mobile applications, events, and physical coworking spaces.

1. INFORMATION WE COLLECT

We collect the following categories of information:

1.1 Information You Provide Directly:

Name, email address, phone number, mailing address, company name, job title
Billing and payment information
Communications you send to us
Member account details and preferences

1.2 Information We Collect Automatically:

Device and browser information
IP address and geolocation
Website usage and interaction data (via cookies and similar technologies)
Access logs and CCTV footage at physical locations

1.3 Information from Other Sources:

Enriched data from third-party sources (e.g., Apollo.io, Clay.com) about your company, role, or social presence
Observations or notes from staff based on your interactions with our community teams

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To provide and manage access to our spaces and services
To improve and personalize your experience
To communicate with you about your account, support requests, or service updates
To send marketing communications and event invitations (you may opt out)
To analyze and enhance the performance of our business and platforms
To comply with legal obligations and enforce our agreements

3. HOW WE SHARE INFORMATION

We share personal information only as necessary and in line with industry standards:

3.1 Service Providers: We share information with third-party vendors that help us operate our business, including:

Payment processors (e.g., Stripe)
Cloud infrastructure and email platforms (e.g., Google Workspace)
Communication tools (e.g., Intercom, Mailchimp)
AI and automation platforms (e.g., OpenAI, Zapier)
CRM and data enrichment tools (e.g., Apollo.io, Clay.com)

3.2 Legal Requirements: We may disclose your information if required by law, regulation, legal process, or to protect our rights and safety or that of others.

3.3 No Sale of Personal Data: We do not sell or rent your personal information to third parties.

4. YOUR CHOICES AND RIGHTS

Opt-Out: You may opt out of receiving marketing communications at any time via unsubscribe links or by contacting us.
Access and Correction: You may request access to or correction of your information by contacting our team.

5. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. INTERNATIONAL VISITORS

Our services are intended for users in the United States. If you access our services from other regions, please note that your data may be transferred to and processed in the United States.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through prominent posting on our website.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Resident Company Club LLC
113 University Place, 4th Floor
New York, NY 10003